How to Make Your Website User-Friendly
Mitchell Joe
GENERAL
- Have integrity.
The “Do your lawnmowers mow lawns?” Test
- Have integrity everywhere.
The “Is your bathroom clean?” Test
- Be predictable.
The “A, B, C, D, E, F, H,” Test
- Be consistent.
The “Does it look like a duck and quack like a chicken?” Test
- Be conventional.
The “Is Lefty Loosy and Righty Tighty?” Test
- Be organized.
The “Are your forks mixed up with your spoons and in the oven?” Test
- Be guessable.
The “Guessable” Test
- Be prepared.
The “What if it rains?” Test
- Be obvious.
The “Squint” Test
- Let me sprint.
The “As Fast As You Can” Test
- Anticipate the thoughts, wants, and needs of your users.
The “Can I find the answer to my question?” Test
- Be efficient.
The “Am I Being Efficient?” Test
- Be user-friendly, not you-friendly.
The “Would you like to fill out a survey?” Test
- Talk to me.
The “You mean the sugar donut?” Test
- Set yourself up for success.
The “Is your important sign on the bathroom door or in the bathroom stall?” Test
- Make sense.
The “Do you live in a little castle?” Test
WRITING
- Be clear. Say what you mean.
The “Is there ANY chance that this could be misunderstood?” Test
- Be concise.
The “Does that word help my users?” Test
- Be quick. I’m in a hurry.
The “Are we there yet?” Test
- Show OR Tell.
The “Is Less is Just as Much?” Test
- Use everyday words.
The “He’s not wearing any apparel!” Test
- Say what you mean. Link what you mean.
The “Does the ‘motorcycles’ link go to a page about motorcycles?” Test
- Put action links at the end of a sentence.
The “Would you like to see a dessert menu?” Test