Mitchell Joe, Ph.D.

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Work Experience

• Interaction Designer - Hotwire, Inc.  www.hotwire.com
  Conduct user research and usability testing. Define interactions and behavior of new functionality focused on optimizing the site in terms of conversion and monetization. Work with product managers, developers, visual designers, copy writers, and site analysts.
  (Jan 2011 - present)
• Interaction Designer (Owner) - MonkeyFox Consulting, LLC
  Perform various interaction design services including conducting usability reviews, creating wireframes, redesigning pages, and writing UI copy.
  (Sept 2010 - present)
• Interaction Designer (Contract) - LUNAR Design  www.lunar.com
  Created wireframes, flowcharts, and a UI specifications document for a client that makes medical equipment. Evaluated current design of product.
  (June 2010 - Sept 2010)
• Founder - The World’s Oyster, LLC  www.TheWorldsOyster.com
  Designed the entire website starting with the concept and finishing with the live product. Responsibilities: Create product specifications, manage developers, interview users, design user experience, conduct usability studies, design interactions, write copy, define site map, and create graphics.
  (Feb 2009 - present)
• Interaction Designer - Yodlee, Inc.  www.yodlee.com
  Designed wireframes, page mockups, and workflows for new functionality. Co-authored a style guide to ensure quality and consistency. Evaluated the usability, functionality, and efficiency of new and existing Yodlee products as well as the redesigned corporate website. Collected user feedback through user testing and adjusted designs to accommodate my findings.
  (Feb 2007 - Feb 2009)
• User Experience Consultant - uGenie, Inc.
  Delivered a written critique of the user experience of the their website, which included comments on usability, functionality, task flows, copy, branding, and business strategy. Worked on-site with the VP of Products.
  (Mar 2007)
• Philosophy Teaching Assistant - Australian National University
  Prepared tutorial sessions for undergraduate students and graded their essays for the course “Fundamental Ideas in Philosophy: A Historical Introduction”
  (Feb 2003 - July 2003)
• English Teacher - Changzhou International School
  Taught English to elementary school students in Changzhou, China.
  (Sept 1998 - June 1999)
• Travel Writer - Ecuador Explorer
  Wrote travel articles about various places in Ecuador for an Internet travel guide.
  (July 1998 - Aug 1998)

Education

• Ph.D. - Philosophy: Australian National University, 2007
• M.Sc. with Distinction - Philosophy: University of Edinburgh, Scotland, 2000
• B.A. - Philosophy: University of California at San Diego, 1998
  Minors: Economics and Religious Studies

Skills

• Visio, Omnigraffle, Axure
• Photoshop, Illustrator
• HTML and CSS

Languages

• Proficient in conversational Spanish - intermediate reading and writing skills
• Proficient in conversational Chinese (Mandarin)

Honors

• Awarded an ANU Ph.D. Scholarship
• Awarded an Overseas Postgraduate Research Student Scholarship
• UCSD Muir College’s Provost’s Honors List
• Won Australia’s first national poetry slam, The Deep End National Poetry Slam, on ABC Radio National in December 2004
• 5th place in the 2005 World Poetry Slampionships at the 36th Annual Poetry International Festival in Rotterdam, the Netherlands
• Writer-in-Residence in the Tasmania Writers’ Centre Island of Residencies program (2006)
• Wrote a “highly commended” article, “The examined life”, which was published in Campus Review’s The Co-op Bookshop Dialogica Awards - Excellence in written communication 2002. The purpose of this contest was to show that “clear, concise, and persuasive communication” could come from academics.