My mother is very sensitive. Not fragile, but sensitive. And she taught me to see that almost everyone else is sensitive too, even the people who don’t seem to be. It makes me think twice, then a 3rd and a 4th time before saying anything that might hurt someone’s feelings. You can apologize but you can’t unsay what’s been said.
“Sticks and stones may break our bones, but words will break our hearts.” ―Robert Fulghum